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"When your bike breaks down on the road, its never a good thing, and as a Harley employee, I am sometimes unhappy with the service I receive at other dealerships, but I was EXTREMELY happy with every aspect of my experience. Thanks especially to Jay and Tyler in for the fantastic service, and Scott in sales for the fried chicken! "
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| By: Jan Buford,GA |
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"I would like to thank the service department for performing a service call when I was disabled away from home. Long story short. I had inadvertantly left my lights on and drained the battery. After a phone call to the service department they ran a battery out to my location and replaced it within one hour after the call. This is typical of the operations at Macon HD. Great service beyond the sale of the bike!!"
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| By: Dennis Macon,GA |
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"Just purchased my second Harley and my first from your dealership. Absolutely the best sales experience I have had in all my years. Scott, Shawn and Gary were the best and made me feel like part of the family. These guys called to see if I was enjoying the bike and know me by name when I came back to purchase accessories. From walk in to drive out these guys are true professionals. Thanks!"
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| By: Charles Milledgeville,GA |
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"I just wanna say thanks to your motor clothes staff!
I was on my way from Tampa Fl. to Minnesota last week, and had no rain gear packed. Mandy helped me and was a treat to talk to! She hooked me up with a jacket and "bib's" that i am VERY happy with! She also sold me a shirt that she said i had to have! LOL...She made me feel @ home and not just another customer! I will be sure to stop in when passing thru again! Keep up the good work!"
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| By: john winthrop,MN |
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"Purchased my 95 Fatboy from a friend in October 2008 and wanted to add a few things to make it my own. I've been riding dirt and street bikes since the 60's but when you're a girl, most folks just assume that you have no idea about riding or motorcycles in general. Not so at Macon Harley. Professionalism, knowledge, and the best customer service around is what I found. Scott, Cody and Gary are always more than helpful. (Cindy,Shawn and Greg too)
I have noticed that Macon HD is not just your ordianry dealership either. Its like going to a friends house to hang out. Everytime my husband and I ride in, we meet riders and future riders just dropping in to say hi to the staff and wander through the store.
January 2010, I made the BIG decison to add a new Trike to the family. I was told that there were none to be found and that the waiting list was long. Scott and Shawn found what I wanted in ONE day! I tried not to get too excited about the delivery of my Tri-Glide, having heard that some dealerships took 2 to 6 weeks to get bikes delivered. Not at Macon HD. In just a few days, I was riding my baby home.
Thanks you guys! You have made me one HAPPY LADY!
You all are FANTASTIC. "
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| By: Kim Perry,GA |
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"I have been in Customer Service for over 20 years. I have dealt with your service and parts departments on several occasions for upgrades. I must say that it is refreshing to see that CUSTOMER SERVICE is still alive in Macon. This is what keeps me coming back time and time again. Jay, Tyler, Thanks for always taking care of me."
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| By: Anonymous Milledgeville,GA |
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"Just wanted to say thanks again for working hard to locate and deliver my 2010 Harley Iron. The entire staff made it easy and I wanted to especially thank Scott and Gary for a very smooth transaction. Military Brothers and Sisters-this is a dealership that proudly supports you 100%! "
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| By: Kerry Warner Robins,GA |
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"Great place, great people and great prices! These people really have it going on. they know anything and everything about Harley! I shop with confidence when I shop at Harley Davidson Of Macon! "
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| By: Carson Macon,GA |
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"I was on a ride and boke down somewhere in Forsyth. After speaking with your service person on the phone I decided to limp in. You guys did not waste anytime, fixed my problem, and I was back on the road. Great job guy's! "
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| By: Dennis Jonesboro,GA |
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"The best buying experience !!!!"
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| By: Anonymous Macon,GA |
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"These Guys and Gals are Great!! I called and ordered my bike on 05-20-2009 before 12 PM. Jimmy got everything squared away for me and when I got there at 6:00 PM that day he and Sean got me throught the paperwork quickly and got me to my new baby. After a quick how to session with the Owner I got on my new bike for the first time and fell absolutely in love! I can't say enough about their patience and care. They stayed late and made sure my experience was perfect! Awesome people, Awesome price, and Awesome Bike!! Thanks guys."
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| By: Chuck Warner Robins,GA |
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"Great place with great people with great attitudes! I will not shop any where else! "
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| By: Anonymous macon,GA |
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"I went in with my girlfriends looking for accessories and motorclothes; we were ready to leave because we couldn't find anything, but the young lady-I think her name was kyra... helped us out a lot and made us want to come back. It was a great experince. Great customer service overall!"
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| By: Anonymous Macon,GA |
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